Responsibilities & Required Services
- Program and test surveys online using platforms such as Forsta/Decipher and Informizely
- Field surveys with the Company’s panels and external panel providers
- Clean, review, and weight data, and develop cross-tabulations using software such as Q
- Clean, review, and input large datasets for dashboards and visualizations in platforms such as Displayr and other data visualization tools such as Microsoft PowerBI
- Implement models of visitor visitation and visitor economic impact, and calculate direct and indirect impacts using IMPLAN
- Ensure high integrity in the data collected and data analysis systems
- Ensure data is stored in compliance with current privacy laws as applicable
- Oversee and manage multiple projects concurrently, ensuring that each project is completed on time and within scope
- Complete assigned tasks by their designated internal and external deadlines
- Coordinate with cross-functional teams to ensure seamless project execution and delivery
- Manage internal communication about project-related tasks to ensure that projects move forward on timeline and any issues or risks that may arise are identified and addressed
- Manage external communication with panel providers and vendors
- Develop a knowledge base through professional education and training on tools that the Company uses or will be of benefit to the Company
- Stay informed about emerging technologies and best practices in market research
- Perform other duties as assigned
Minimum Requirements
- 3+ years of experience in a market research-related role
- College graduate (or equivalent experience)
- Knowledge of market research concepts
- Comfortable with mathematical and logical concepts
- Experience programming surveys and managing data collection
- Experience using data cleaning and analysis software
- Proficient in Microsoft Office
Key Attributes
- Highly organized with excellent time management skills
- Detail-oriented with a focus on accuracy and quality
- Deadline-focused with strong skills in following up and managing multiple priorities
- Strong interpersonal and communication skills, both verbal and written
- Ability to work both autonomously and collaboratively with clients and colleagues
- Technologically savvy, including a love for exploring and using new technical tools
- Highly flexible and adaptable, with enthusiasm for adapting and learning new skills and handling changing priorities
- Driven, proactive, and self-directed with a positive, can-do attitude
- Professional, mature, respectful, and reliable/dependable
- Ability to think analytically and display effective brainstorming prowess and creativity
- Thrives in a fast-paced, frequently changing environment
- Solution-oriented and takes the initiative to propose solutions to problems
- Entrepreneurial spirit
- Excited by working within the travel, hospitality, and lifestyle industries
- Conduct oneself professionally in a manner in line with Company values, which include:
- Daring--being open and excited to think in new ways, consider and apply different perspectives, and test new ways of doing things;
- Excellence--owning that we are a premier service and putting a high degree of thought into our work, as well as advocating for what is smart;
- Service--considering our clients’ needs in all aspects of the work and deliverables we provide them, passionately contribute to our clients’ success, and treating ourselves, each other, and our clients with compassion;
- Get It Done--maintaining a focus on the outcome, being efficient in doing the most with the least, and solving problems quickly.
Skills and Attributes that We Consider a Plus
- Experience with custom research based on client objectives
- Experience programming surveys using Forsta/Decipher
- Experience using Q for developing data analyses and cross-tabulations
- Experience and comfort with large data sets and using online visualization tools such as Displayr and PowerBI
- Experience coding in R, Python, or DAXExperience with location data and analytics (such as GA4)
- Experience with economic modeling and/or application of economic modeling experience (IMPLAN)
Location
- For local candidates, this role is hybrid 3 days per week onsite in San Francisco, California. We may be open to remote, out-of-area candidates.
- Must be available to work 9:00 AM to 5:00 PM Pacific Time 2-3 days per week.
- We are interested in every qualified candidate eligible to work in the United States. However, we are not able to sponsor visas.
Reports to
Director of Destination Analytics
Benefits
Healthcare package; 401K; PTO & 9 paid national holidays; Mobile phone & Internet reimbursement; Monthly social activities; Employee perks program; Employee Assistance Program
To Apply
Please email a cover letter and resume with the subject line “Analytics Manager” to ashley@futurepartners.com and careers@futurepartners.com.