The Evolution of Traveler Needs and Destination Marketing
It is critical that destination marketing be customer-first, led by traveling consumer desires. Using the McKinsey and Company’s framework for “The evolution of traveler needs being accelerated by major pre-COVID-19 trends,” Destination Analysts demonstrates how destination marketing can meet and succeed at each trend to make travel not just safer post pandemic, but better.
More than two-thirds of leisure trips in the last month involved a car. Road tripping isn’t just a mode of transportation, it’s an identity. A national pastime.
Policymakers will eye cuts to destination marketing budgets, using the familiar (but misguided) logic that if travelers are pulling back, why spend to promote?