Irene Leung

Irene Leung, Research and Operations Coordinator, supports the Operations team at Future Partners to ensure that research projects’ day-to-day tasks are on track and running smoothly. She leads process documentation and templatization to facilitate and streamline the teams’ workflow.

Prior to joining Future Partners, she oversaw research efforts for the Hawaii Visitors and Convention Bureau as the Market Insights Manager.

Born in Venezuela, Irene lived in Hong Kong for more than a decade and is now based in Honolulu, Hawaii. Fluent in Spanish, Cantonese and English, she holds a Bachelor of Arts in English for Professional Communication from the City University of Hong Kong.

"When you first start off trying to solve a problem, the first solutions you come up with are very complex, and most people stop there. But if you keep going, and live with the problem and peel more layers of the onion off, you can oftentimes arrive at some very elegant and simple solutions. Most people just don't put in the time or energy to get there. We believe that customers are smart, and want objects which are well thought through." - Steve Jobs

She believes that the world is very different today with an increasingly unique post-pandemic travel landscape, and is very enthusiastic about crafting the narrative to understand the changing traveler demographics and travel trends.

Irene’s favorite trip was going on a road trip in Santander, Spain, exploring its medieval alleyways and stopping for a 10am copa (beer).